Terms of Service

Last updated: 6 June 2026 · Effective: 6 June 2026

These Terms of Service (“Terms”) are a binding agreement between you and [LEGAL ENTITY / OWNER NAME] (“we”, “us”), the operator of the CoachWell app (the “App”). By downloading, accessing, or using the App, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the App.

1. The service

CoachWell is a voice-first AI fitness coach. It offers general guidance on workouts, sleep, and nutrition, generates personalized plans, estimates calories from food photos, and tracks your progress. Coaching responses are produced by AI and may contain errors; use your own judgment.

2. Eligibility

You must be at least 16 years old to use CoachWell. By using the App you represent that you meet this requirement and that the information you provide is accurate.

3. Health disclaimer & assumption of risk

CoachWell is a wellness tool, not a medical device or healthcare service. It does not diagnose, treat, or prevent any condition. Physical exercise carries inherent risks, including injury. You are responsible for exercising within your limits and for obtaining medical clearance where appropriate — especially if you are pregnant, recovering from injury or surgery, or have a cardiac, metabolic, or other chronic condition. By using the App you voluntarily assume all risks associated with exercise and with following any guidance the App provides.

4. Your account

You are responsible for activity under your account and for keeping your sign-in credentials secure. The App is intended for your personal, individual use — do not share your account or use it to provide advice to a third party who has not confirmed their own health status. Notify us promptly of any unauthorized use.

5. Subscriptions, trials & payment

• Free tier. CoachWell is free to use with a limit of 3 check-ins per week.
• CoachWell Plus. An auto-renewable subscription that unlocks the coach's voice, food analysis, memory, reminders, and unlimited check-ins. Pricing (for example, US$9.99/month or US$89.99/year) is shown in the App at the point of purchase and may vary by region and over time.
• Free trial. If a free trial is offered, payment is charged at the regular price when the trial ends unless you cancel at least 24 hours before it ends. Any unused portion of a free trial is forfeited when you purchase a subscription.
• Auto-renewal. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours prior to the end of the current period.
• Managing & cancelling. You manage and cancel your subscription in your Apple ID (or Google Play) account settings. Deleting the App does not cancel a subscription.
• Refunds. Purchases are processed by Apple (or Google) and are subject to their refund policies; we do not separately process payments or refunds.

6. Acceptable use

You agree not to: (a) use the App for anyone other than yourself in a way that misrepresents another person's health status; (b) reverse engineer, scrape, or attempt to extract data or source from the App except as permitted by law; (c) automate or overload the service; (d) misuse the App to harass, harm, or violate the rights of others; or (e) use the App unlawfully.

7. Your content

You retain ownership of the content and data you provide (such as your profile, voice, photos, and notes). You grant us a limited licence to process that content solely to operate and provide the App as described in our Privacy Policy. You are responsible for ensuring you have the right to share any content you upload.

8. Our intellectual property

The App, its design, software, and content (excluding your content) are owned by us or our licensors and are protected by intellectual-property laws. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the App for its intended purpose. You may not copy, modify, distribute, or create derivative works except as allowed by law.

9. Disclaimer of warranties

The App is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that coaching, calorie estimates, or AI output will be accurate, uninterrupted, or error-free. Some jurisdictions do not allow certain disclaimers, so some of these may not apply to you.

10. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or for personal injury arising from your use of the App or your reliance on its guidance without appropriate professional advice. To the extent we are found liable, our total liability is limited to the greater of the amount you paid us for the subscription in the 12 months before the claim, or US$50. Nothing in these Terms limits liability that cannot be limited by law.

11. Termination

You may stop using the App and delete your account at any time (Profile → Danger zone → Delete account). We may suspend or terminate access if you breach these Terms or to comply with the law. Sections that by their nature should survive termination (e.g. disclaimers, liability limits, ownership) will survive.

12. Changes to the App and Terms

We may modify the App or these Terms. For material changes to the Terms we will provide notice in the App at least 30 days in advance where feasible and update the “Last updated” date. Continued use after changes take effect constitutes acceptance.

13. Governing law

These Terms are governed by the laws of [COUNTRY / STATE], without regard to its conflict-of-laws rules. Disputes will be subject to the courts of [CITY / JURISDICTION], unless mandatory consumer-protection law in your country of residence provides otherwise.

14. Apple App Store terms

If you obtained the App from the Apple App Store, the following applies:

• These Terms are between you and us only, not with Apple. Apple is not responsible for the App or its content.
• Apple has no obligation to provide maintenance or support for the App.
• To the extent permitted by law, Apple has no warranty obligation; any claims relating to the App will be handled by us, not Apple.
• Apple is not responsible for addressing any claims by you or a third party relating to the App (including product-liability, legal/regulatory, or consumer-protection claims).
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
• You represent that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government restricted-parties list.

15. Contact

Questions about these Terms: wmclubllc@gmail.com
[LEGAL ENTITY / OWNER NAME], [POSTAL ADDRESS], [CITY, COUNTRY]